Document Accuracy Should Mirror Productivity Performance

When organizations use automated methods to track and verify the integrity of documents during production and finishing, the accuracy of these documents should be directly related to productivity performance.

Data collected to verify document accuracy and automate the reconciliation of integrity defects is the same data utilized for tracking the performance of jobs versus schedules and SLA’s.  This also the same data utilized for tracking the productivity of processes, equipment, operators and departments.  They are innately connected.

The challenge is that many document processors simply don’t have easy access to nor do they fully utilize this production data.  By accessing current information from their (local or remote) desktop, management can quickly understand where production performance stands versus schedules and customer commitments.  Load balancing, equipment allocation and operator decisions can be made to affect performance.  Printing and mailing organizations can then fundamentally ensure productivity and delivery performance with this same information they are collecting to ensure the accuracy of printed, personalized information.  The result should be improved delivery performance, reduced overhead costs and reduced risk of penalties.